Hilton Checkers Los Angeles, Los Angeles

The hotel offers attractively appointed and clean rooms with very large TVs and a rooftop view that is extremely nice. The customer service was a mixed bag, ranging from extremely helpful to out of this world rude. The location is great for exploring downtown but lacks liveliness. The dining experience was mixed, with some aspects being alright but others poorly organized. The facilities are decent overall.

I couldn't have asked for a better location, but there were some delays with the room readiness. The room was spacious but fell short of what I expected for the price paid.

My stay at the hotel had its ups and downs. The location was superb, close to the LA Convention Center, downtown, and various attractions, which was amazing. However, the room I was assigned was not as expected, being small and on the first floor. The service had its moments, with some staff being dismissive while others were helpful and considerate. The dining experience fell short of expectations with limited choices, but the hotel did offer various salads. Overall, a mixed experience with some highlights and shortcomings.

The hotel had a quiet atmosphere, but the rooms were not up to standard with impolite reception. The morning breakfast staff was very kind, and the service was excellent. The location was close to downtown and convenient to many attractions, although carpets needed cleaning. The dining experience was inadequate for a hotel of its caliber, and the facilities were average.